Shipping policy

Shipping Policy

Order Processing All orders are processed and shipped within [1 to 3] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification with a tracking number when your order has shipped.

Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout. (Optional: We offer free standard shipping on all orders over $[Insert Amount].)

Lost, Stolen, or Damaged Packages Because intivintage specializes in secondhand and one-of-a-kind items, we cannot provide identical replacements for items lost in transit. Once a package has been handed over to the shipping carrier (USPS, UPS, etc.), intivintage is not responsible for lost, stolen, or delayed packages. If your tracking information shows that your package was delivered but you cannot find it, please contact the shipping carrier directly to file a claim.

Exchanges by Mail As stated in our Return Policy, all sales are final, but we do accept exchanges within 7 days of delivery. If you are mailing an item back to us for an exchange, you are responsible for paying all return shipping costs. Shipping costs are non-refundable. We highly recommend using a trackable shipping service, as we cannot process an exchange for an item we do not receive.

International Shipping At this time, we only ship within the United States.